The task is simple - to find PC and then start Remote Control on it.
When I search through Queries (Monitoring > Queries), the Remote Control feature is greyed out.
When I search for a computer through Devices node under Asset and Compliance, I can start Remote Control without problem.
So if I need to find a computer for example by last logon user, I search through Queries node, I need to MEMORIZE or PUT DOWN the computer name and then I paste it to the Devices node, and after that I am able to Remote Control. There is no doubt that I want to start Remote Control immediately from my query results, and it should work as expected.
Is this lack of feature, bug or I am wrong?
|Remote Control from Queries node|
|Remote Control from Devices node|